Description MISSION STATEMENT The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination. SCOPE OF POSITION: Provide supervision for visits at The Salvation Army between children and their parents. Ensure a safe, friendly, secure environment. EDUCATION AND WORK EXPERIENCE: 12 Months of experience caring for or supervising children. This may include volunteer or internship time. (With additional education, this amount of time my vary). Have a high school diploma or GED KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Detail oriented and attention to detail Self-starter & Team Player Ability to work in a fast-paced environment and maintain poise under pressure Ability and willingness to keep information confidential Be at least 21 years of age. Able to successfully pass a DCYF and Salvation Army criminal background check. Possess a valid driver's license. Knowledgeable in the areas of client safety assessment and planning, problem-solving and crisis intervention. Capable of obtaining within 30 days of employment: CPR/First Aid, blood borne pathogens, HIV/Aids, Mandated Reporter, Fleet driver training, and Child Safety training. Able to produce a recent negative TB test. Capable of visual and auditory supervision of children and adults. Have excellent written and verbal communication skills. Willing to complete 20 hours of documented training in the areas designated by DCYF for visitation staff. SOFTWARE-RELATED SKILLS: Multi-Purpose copy machine Multi-Line Phones Desk-top and or Laptop Working knowledge of integrated database applications and ability to use new software programs with basic training. ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise or monitor visitation services at The Salvation Army between DCFS referred children and their parents/relatives or siblings and private/civil cases. Monitor for appropriate interactions and intervene when necessary. Be capable of deescalating situations with visitors who are or become disgruntled or aggressive. Carefully document each visitation using the required forms (Database) and communication with all parties. Process all paperwork in the required time frames. Be capable of performing basic clerical duties including filing, typing, copying, faxing, and making phone calls. Communicate effectively with department staff, agency staff, and outside agencies as needed. Drive or ride-a-long to transport children to and from visitations. Report any and all safety concerns. Function as a team member. Provide direct care to children as needed and required including toileting, diaper changing, feeding, redirection, etc. Responsible for set up and upkeep of visitation spaces as needed. Maintain positive interactions with clients. Attend required trainings and staff meetings. Maintain a safe and secure environment for children and families. Maintain strict confidentiality. Follow all policies and procedures. PHYSICAL REQUIREMENTS: Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis Grasp/push/pull files, file cabinet drawers, automobile doors, and reach overhead Operate a telephone. Operate a desktop/laptop computer. Access and produce information from a computer. Understand written information. Lift/carry 25-40 pounds regularly (moving infant/child car seats in/out of vehicle, etc.) Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or wor