Key Responsibilities

First Focus Area: Maximize revenue with existing customers:

• You drive ongoing sales by pro-actively contacting your designated active portfolio of customers via phone, videoconference, or social media;

• You evaluate up-selling opportunities, which can range from whitespace analysis, new product launches, value-added propositions or product range extensions;

• Within the pre-established negotiation terms (typically margin and price setting versus revenue), you will close the deals with customers over the phone or videoconferencing;

• You ensure customer loyalty and satisfaction.

Second Focus Area: Generate new customers:

• You will be prospecting new customers, based on our existing market intelligence;

• Prospecting activities can range from outbound calls, emails and social media prospecting;

• You develop a positive relationships with your prospects, you provide insights into their needs and develop trust;

• You qualify selling opportunities, present products and services that may be beneficial to the needs of the potential customer and communicate the value-added propositions that our business offers to customers;

• You follow up inbound leads from our website and other marketing initiatives to qualify potential sales opportunities;

• You work in close collaboration with the external sales teams when a selling opportunity is established;

• You manage and maintain SalesForce CRM, entering extensive notes onto the system.

Experience, Skills and Qualifications

• Most importantly you have a commercial mindset and you are result-driven;

• You hold an education (preferably commercial or technical) on at least a medium vocational level;

• Experience with internal sales/ sales in an international trade organization is beneficial

• Affinity with technical products is a must;

• You are eager to learn and acquire an acceptable product knowledge by attending on a regular basis product training courses;

• You can lead and initiate commercial conversations with our customers in your designated customer base in Europe in both English

• Good commercial, social and communication skills are required;

• You have excellent listening skills, an outstanding time management, and you are well organized;

• You are performance driven and results orientated with the ability to tolerate repetitive work;

• You are comfortable at liaising with people on all levels and backgrounds.

• Knowledge of CRM systems preferably SalesForce is an advantage;

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks

You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:

Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:

We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.

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